Priorslegh medical centre opened in 1995 and has 8 GPs: Dr. Clare Stanley, Dr. Janet Ayres, Dr. John Burnett, Dr. David Ward, Dr. Abigail Goodger, Dr. Gareth Morelli, Dr. Katie Guillem and Dr. Ravi Arya.
We are a forward thinking practice which is committed to providing first class and innovative health care to our patients.
We cover a diverse area of East Cheshire ranging from Adlington, through Higher Poynton and Poynton to Hazel Grove.
We aim to provide increasingly sophisticated healthcare within our practice. At the surgery we provide ENT clinics, minor surgery, womens’ health clinics, joint injections, child health and phlebotomy, amongst other services. There is also access to physiotherapy, psychological services, anticoagulation clinics and many more clinics in the same building. We are always looking to expand the services which we offer and if there is something you would like us to consider, please let us know.
We welcome new patients and if you would like to register please contact us.
If you have any feedback relating to the practice please contact the surgery through the contact details on this site or speak to Angela Wales, our practice manager.
We would welcome any specific comments about our new look website. Please have a look round the different sections. We have included a news section with various articles contributed by the team which we think may be of interest. You can find these in the news section or in the news carousel below. If there is anything you don't like or anything you think we should include please let us know.
|Monday to Friday||8.00 am to 6.30 pm||Routine and Emergency Consultations by Appointment|
|Monday to Tuesday Mornings||7.00 am to 8.00 am||Routine Consultations by Appointment|
|Monday to Tuesday Evenings||6.30 pm to 7.30 pm||Routine Consultations by Appointment|
|Monday to Friday||8.00 am to 6.30 pm|
Between 6.30pm & 8.30am, and all day weekends & Bank Holidays urgent medical care and advice is available from Eastern Cheshire PCT Out-of-hours Centre on 01625 502999
We have worked very hard to produce a system at the surgery which combines the different needs of our patients. There will be times when you need to be seen URGENTLY this is why we have introduced the triage service. The practice does not offer a Walk In and be seen service. On these occasions you will be given an appointment with a GP. However for continuity of care you may wish to see a specific GP therefore you will have to book a routine appointment to see the GP of your choice. Unfortunately due to the high demand the practice experiences it is not always possible to guarantee that you will see the GP of your choice within a short time period.
Every system is a compromised but since we have brought in the current way of working we have found that it has worked well.
It is very important that you know how we work so that you can choose the best option that suits your needs.
There are a number of routine appointments that can be booked up to 2 weeks in advance. We also offer some appointments bookable 48 hours in advance and there are some on the day appointments available.
FOLLOW UP APPOINTMENTS
When you see the GP he/she may want to review you in 4 weeks time. The practice offers some Pre Bookable appointments 4 weeks in advance, so when you have had your consultation you can book your appointment before you leave giving you continuity of care.
This service was introduced at the surgery 2 years ago and has become a fundamental part in the day to day working of the practice. If you have an urgent problem, need advice or require a Home Visit you will be placed on the Telephone Triage list. You will then be phoned back by either one of the doctors or Sister Rachel Dougan, one of our Senior Nurses specialising in Telephone Triage. After a discussion with you a decision will then be made regarding the most appropriate pathway for you. Some problems can be dealt with by a Telephone Consultation, but if you need to be seen you will be given an appointment. Triaging urgent problems over the phone is now widespread in the NHS because it offers patients contact with a Healthcare Professional who can asses your needs quickly and efficiently.
We have been trialling this service over the past few months; these Telephone appointments are bookable in advance. An example of when you might use this service is when you have had a blood test or an x-ray and want to discuss the results with your GP. The appointments are normally in an afternoon before the start of evening surgery. The time you are given when booking these appointments are approximate, we try to keep to time but this is not always possible. The advantage of these appointments is you can have your consultation over the telephone without leaving home.
Home visits are essentially for patients who are “HOUSEBOUND” and genuinely cannot come to surgery. As a practice we do more than the average number of Home visits nationally. We do feel very strongly that only patients who meet this criteria should be seen at home. This is a very labour intensive way of seeing our patients therefore we do ask if at all possible to come to the surgery as you will be seen quicker. Before requesting a Home Visit we would be grateful if you would consider the following:
• Are you really housebound? - (We have had patients requesting a Home Visit on their return from the Hairdressers- this is not a service of convenience!)
• Visits must be requested by midday otherwise we cannot guarantee a visit the same day. We understand this is not always possible but if you are feeling unwell in the morning a call to the practice for advice may be sufficient.
I hope this explains the different ways of accessing healthcare through Priorslegh. There are times when we experience exceptional demands and appointments become scarce. If you are struggling to get an appointment then please ask to speak to Heather, the reception manager, who will try her best to meet your needs.
If the surgery is closed and you feel you have an urgent medical problem that cannot wait until surgery re-opens the first thing you should do is call the Out of Hours number. 01625-502999. The aim of the out of hours is to provide urgent healthcare for our patients.
Have a problem and surgery closed? STEP 1. Ring 01625-502999
What happens next:
1. Your call will be answered by a call handler who will ask you for such details as your name and date of birth.
2. A nurse will then call you back to assess your problem.
3. You may be given an appointment at the centre, based opposite the reception in A/E at Macclesfield DGH.
4. You may be advised to attend A/E
5. Or you may just be given advice until the surgery re-opens.
The Out of Hours service is staffed by local GPs and is open from 6.30pm Monday to Friday evenings and all day Saturday and Sundays.
There has been some understandable confusion we have picked up relating to how to access the out of hours service, in particular relating to NHS 111 which is currently suspended in our area.
To be clear if you need to see a doctor when the surgery is shut please phone the old number of 01625 502999.
Our Out of Hours service continues to operate in the same way as it always has and continues to be run by local GPs.
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