Welcome to our website


Priorslegh medical centre opened in 1995 and has 8 GPs: Dr. Clare Stanley, Dr. Janet Ayres, Dr. John Burnett, Dr. David Ward, Dr. Abigail Goodger, Dr. Gareth Morelli, Dr. Katie Guillem and Dr. Ravi Arya.

We are a forward thinking practice which is committed to providing first class and innovative health care to our patients.  

We cover a diverse area of East Cheshire ranging from Adlington, through Higher Poynton and Poynton to Hazel Grove.  

We aim to provide increasingly sophisticated healthcare within our practice.  At the surgery we provide ENT clinics, minor surgery, womens’ health clinics, joint injections, child health and phlebotomy, amongst other services.  There is also access to physiotherapy, psychological services, anticoagulation clinics and many more clinics in the same building.  We are always looking to expand the services which we offer and if there is something you would like us to consider, please let us know.  

We welcome new patients and if you would like to register please contact us.  

If you have any feedback relating to the practice please contact the surgery through the contact details on this site or speak to Angela Wales, our practice manager.

We would welcome any specific comments about our new look website.  Please have a look round the different sections.  We have included a news section with various articles contributed by the team which we think may be of interest.  You can find these in the news section or in the news carousel below.  If there is anything you don't like or anything you think we should include please let us know.

Surgery Hours

Core Hours

Monday to Friday 8.00 am to 6.30 pm Routine and Emergency Consultations by Appointment

Extended Hours

Monday to Tuesday Mornings 7.00 am to 8.00 am Routine Consultations by Appointment
Monday to Tuesday Evenings 6.30 pm to 7.30 pm Routine Consultations by Appointment

Switchboard Hours

Monday to Friday 8.00 am to 6.30 pm 

Between 6.30pm & 8.30am, and all day weekends & Bank Holidays urgent medical care and advice is available from Eastern Cheshire PCT Out-of-hours Centre on 01625 502999

We will be closed on the first Wednesday of every month at 1 o'clock due to staff training.

 

How we work

We have worked very hard to produce a system at the surgery which combines the different needs of our patients. There will be times when you need to be seen URGENTLY this is why we have introduced the triage service. The practice does not offer a Walk In and be seen service. On these occasions you will be given an appointment with a GP. However for continuity of care you may wish to see a specific GP therefore you will have to book a routine appointment to see the GP of your choice. Unfortunately due to the high demand the practice experiences it is not always possible to guarantee that you will see the GP of your choice within a short time period.

Every system is a compromised but since we have brought in the current way of working we have found that it has worked well.

It is very important that you know how we work so that you can choose the best option that suits your needs.


ROUTINE APPOINTMENTS

There are a number of routine appointments that can be booked up to 2 weeks in advance. We also offer some appointments bookable 48 hours in advance and there are some on the day appointments available.

FOLLOW UP APPOINTMENTS

When you see the GP he/she may want to review you in 4 weeks time. The practice offers some Pre Bookable appointments 4 weeks in advance, so when you have had your consultation you can book your appointment before you leave giving you continuity of care.

TELEPHONE TRIAGE

This service was introduced at the surgery 2 years ago and has become a fundamental part in the day to day working of the practice. If you have an urgent problem, need advice or require a Home Visit you will be placed on the Telephone Triage list. You will then be phoned back by either one of the doctors or Sister Rachel Dougan, one of our Senior Nurses specialising in Telephone Triage. After a discussion with you a decision will then be made regarding the most appropriate pathway for you. Some problems can be dealt with by a Telephone Consultation, but if you need to be seen you will be given an appointment. Triaging urgent problems over the phone is now widespread in the NHS because it offers patients contact with a Healthcare Professional who can asses your needs quickly and efficiently.

TELEPHONE APPOINTMENTS

We have been trialling this service over the past few months; these Telephone appointments are bookable in advance. An example of when you might use this service is when you have had a blood test or an x-ray and want to discuss the results with your GP. The appointments are normally in an afternoon before the start of evening surgery. The time you are given when booking these appointments are approximate, we try to keep to time but this is not always possible. The advantage of these appointments is you can have your consultation over the telephone without leaving home.

HOME VISITS

Home visits are essentially for patients who are “HOUSEBOUND” and genuinely cannot come to surgery. As a practice we do more than the average number of Home visits nationally. We do feel very strongly that only patients who meet this criteria should be seen at home. This is a very labour intensive way of seeing our patients therefore we do ask if at all possible to come to the surgery as you will be seen quicker. Before requesting a Home Visit we would be grateful if you would consider the following:

• Are you really housebound? - (We have had patients requesting a Home Visit on their return from the Hairdressers- this is not a service of convenience!)

• Visits must be requested by midday otherwise we cannot guarantee a visit the same day. We understand this is not always possible but if you are feeling unwell in the morning a call to the practice for advice may be sufficient.

I hope this explains the different ways of accessing healthcare through Priorslegh. There are times when we experience exceptional demands and appointments become scarce. If you are struggling to get an appointment then please ask to speak to Heather, the reception manager, who will try her best to meet your needs.

If the surgery is closed and you feel you have an urgent medical problem that cannot wait until surgery re-opens the first thing you should do is call the Out of Hours number. 01625-502999. The aim of the out of hours is to provide urgent healthcare for our patients.

Have a problem and surgery closed? STEP 1.  Ring 01625-502999

What happens next:

1.     Your call will be answered by a call handler who will ask you for such details as your name and date of birth.

2.     A nurse will then call you back to assess your problem.

3.     You may be given an appointment at the centre, based opposite the reception in A/E at Macclesfield DGH.

4.     You may be advised to attend A/E

5.     Or you may just be given advice until the surgery re-opens.

The Out of Hours service is staffed by local GPs and is open from 6.30pm Monday to Friday evenings and all day Saturday and Sundays.

Out of Hours

There has been some understandable confusion we have picked up relating to how to access the out of hours service, in particular relating to NHS 111 which is currently suspended in our area.

To be clear if you need to see a doctor when the surgery is shut please phone the old number of 01625 502999.

Our Out of Hours service continues to operate in the same way as it always has and continues to be run by local GPs.

New Telephone Number

We are delighted to say that we are changing are telephone number back to a 01625 number.

From the 10th December the telephone number of the practice will be:

01625 872299

Priorslegh Going Social!

We are delighted to announce our new Twitter feed.  Click on the icons below to follow us and keep up to date with all the latest news.  

  

Christmas and New Year Opening Hours

Christmas and New Year Opening Hours

15 December 2014

We will be closing for Christmas on Wednesday 24th December...

New Telephone Number

New Telephone Number

11 December 2014

IT’s BACK 01625872299 After months of discussion with our supplier...

Friends Family

01 December 2014

The NHS friends and family test (FFT) is an important...

Poynton Health Forum 2014

Poynton Health Forum 2014

27 November 2014

A Health Forum, recently held in the Civic Hall Poynton,...

Priorslegh is now on Twitter Facebook

26 November 2014

To keep up to date with all the latest news...

GP Patient Survey 2014

GP Patient Survey 2014

30 September 2014

Please click the 'read more' link to view the survey. ...

Poynton Health Forum 2014

Poynton Health Forum 2014

11 September 2014

Do you feel fit or fit to drop?...

Flu Vaccination Dates

11 September 2014

Flu clinic dates: Saturday 20th September, Saturday 27th September, Saturday 18th October...

Coughs and Colds

Coughs and Colds

31 March 2014

There seems to be lots of infections flying around...

Wasted Medication - The Cost to the NHS

Wasted Medication - The Cost to the NHS

17 March 2014

Wasted Medication - The Cost to the NHS Every month...

Fake Email Alert from NICE

Fake Email Alert from NICE

17 March 2014

There is an email being received by patients pretending to...

Patient Participation Group Annual Report

Patient Participation Group Annual Report

13 March 2014

We have had great success with our Patient Participation Group...

News on 0844 numbers

News on 0844 numbers

20 September 2013

A quick update on the Surgery 0844 number Firstly it is...

What does the future hold for the NHS

What does the future hold for the NHS

20 September 2013

What does the future hold for the NHS? Will the NHS...

Patient Information Extraction (GPES)

Patient Information Extraction (GPES)

02 September 2013

Patient Information Extraction (GPES) 82 practices in the country have...

Health Forum

Health Forum

10 July 2013

Do you feel fit or fit to drop? Would you...

Angela's Blog - Such a shame

Angela's Blog - Such a shame

01 July 2013

Such a Shame Relaxing on Sunday morning I was very sad...

Hypo-psychologist and counsellor

Hypo-psychologist and counsellor

18 June 2013

Priorslegh Medical Centre is pleased to welcome Annette Boden who...

The Importance of Training

The Importance of Training

17 June 2013

Priorslegh has for a long time had GP registrars in...

EMIS Access - Your Prescriptions and Appointments

EMIS Access - Your Prescriptions and Appointments

06 June 2013

What is EMIS Access and how can it help me?...

Angela's Blog - Changes to the Surgery

Angela's Blog - Changes to the Surgery

04 June 2013

Another busy week in general practice has gone by...

Angela's Blog - A/E and GP Out of Hours

Angela's Blog - A/E and GP Out of Hours

23 May 2013

The news this week has highlighted the pressure that Accident...

Angela's Blog - Carers

Angela's Blog - Carers

14 May 2013

Here we are, another week in general practice and...

Angela's Blog

Angela's Blog

14 May 2013

I have been asked by the GPs if I...

Winter Vomiting Bug

Winter Vomiting Bug

11 February 2013

The winter vomiting bug, also known as norovirus, is the...

ECCG Authorised

ECCG Authorised

27 January 2013

Last week the East Cheshire Clinical Commissioning Group was finally...

Palliative Care At Priorslegh

Palliative Care At Priorslegh

06 November 2012

At Priorslegh Medical Centre we aim to deliver highest possible...

The Prostate in Older Men

The Prostate in Older Men

06 November 2012

What is the prostate? The prostate is a walnut sized smooth...

Bowel Cancer

Bowel Cancer

29 April 2012

Bowel cancer is very common and being aware of...

Midwifery at Priorslegh

Midwifery at Priorslegh

05 April 2012

Midwifery at Priorslegh Maternity services are provided by a small team...

Young People

Young People

03 April 2012

Confidentiality Information for Young People You can be sure that anything...

Lecture

Lecture

30 March 2012

For those that are interested I received an email...

Medical Students

Medical Students

27 March 2012

“Good morning Mrs Edingsworth, I have a medical student with...

Lifestyle Session

Lifestyle Session

15 March 2012

We now the dates of the next 12 week lifestyle...

Prescribing Policy Explained

Prescribing Policy Explained

08 March 2012

Over the last few months, some patients will have...

Data Protection Act

Data Protection Act

06 March 2012

Your information and its safety is very important to us...

10 minutes

10 minutes

19 February 2012

How long is your consultation at the practice? Some people may...

ECCC

ECCC

14 February 2012

If you look at the upper right section of our...

EMIS Web

EMIS Web

14 February 2012

Some of you may have noticed the signs which were...

Healthy Living

Healthy Living

08 February 2012

Sister Hollingworth has worked at Priorslegh since 1991 and during...

Map of Medicine

Map of Medicine

08 February 2012

One of the links listed on the site is for...

Priorslegh Diabetes Website

Priorslegh Diabetes Website

08 February 2012

We have spent the last few months developing various tools...