Priorslegh Medical Centre

08443 878744

 

           

 

Priorslegh medical centre opened in 1995 and has 7 GPs: Dr. Clare Stanley, Dr. Janet Ayres, Dr. John Burnett, Dr. David Ward, Dr. Abigail Goodger, Dr. Gareth Morelli and Dr. Katie Guillem.

We are a forward thinking practice which is committed to providing first class and innovative health care to our patients.  

We cover a diverse area of East Cheshire ranging from Adlington, through Higher Poynton and Poynton to Hazel Grove.  

We aim to provide increasingly sophisticated healthcare within our practice.  At the surgery we provide ENT clinics, minor surgery, womens’ health clinics, joint injections, child health and phlebotomy, amongst other services.  There is also access to physiotherapy, psychological services, anticoagulation clinics and many more clinics in the same building.  We are always looking to expand the services which we offer and if there is something you would like us to consider, please let us know.  

We welcome new patients and if you would like to register please contact us.  

If you have any feedback relating to the practice please contact the surgery through the contact details on this site or speak to Angela Wales, our practice manager.

We would welcome any specific comments about our new look website.  Please have a look round the different sections.  We have included a news section with various articles contributed by the team which we think may be of interest.  You can find these in the news section or in the news carousel below.  If there is anything you don't like or anything you think we should include please let us know.

Between 6.30pm & 8.30am, and all day weekends & Bank Holidays urgent medical care and advice is available from Eastern Cheshire PCT Out-of-hours Centre on 01625 502999

We have worked very hard to produce a system at the surgery which combines the different needs of our patients. There will be times when you need to be seen URGENTLY this is why we have introduced the triage service. The practice does not offer a Walk In and be seen service. On these occasions you will be given an appointment with a GP. However for continuity of care you may wish to see a specific GP therefore you will have to book a routine appointment to see the GP of your choice. Unfortunately due to the high demand the practice experiences it is not always possible to guarantee that you will see the GP of your choice within a short time period.

Every system is a compromised but since we have brought in the current way of working we have found that it has worked well.

It is very important that you know how we work so that you can choose the best option that suits your needs.

ROUTINE APPOINTMENTS

There are a number of routine appointments that can be booked up to 2 weeks in advance. We also offer some appointments bookable 48 hours in advance and there are some on the day appointments available.

FOLLOW UP APPOINTMENTS

When you see the GP he/she may want to review you in 4 weeks time. The practice offers some Pre Bookable appointments 4 weeks in advance, so when you have had your consultation you can book your appointment before you leave giving you continuity of care.

TELEPHONE TRIAGE

This service was introduced at the surgery 2 years ago and has become a fundamental part in the day to day working of the practice. If you have an urgent problem, need advice or require a Home Visit you will be placed on the Telephone Triage list. You will then be phoned back by either one of the doctors or Sister Rachel Dougan, one of our Senior Nurses specialising in Telephone Triage. After a discussion with you a decision will then be made regarding the most appropriate pathway for you. Some problems can be dealt with by a Telephone Consultation, but if you need to be seen you will be given an appointment. Triaging urgent problems over the phone is now widespread in the NHS because it offers patients contact with a Healthcare Professional who can asses your needs quickly and efficiently.

TELEPHONE APPOINTMENTS

We have been trialling this service over the past few months; these Telephone appointments are bookable in advance. An example of when you might use this service is when you have had a blood test or an x-ray and want to discuss the results with your GP. The appointments are normally in an afternoon before the start of evening surgery. The time you are given when booking these appointments are approximate, we try to keep to time but this is not always possible. The advantage of these appointments is you can have your consultation over the telephone without leaving home.

HOME VISITS

Home visits are essentially for patients who are “HOUSEBOUND” and genuinely cannot come to surgery. As a practice we do more than the average number of Home visits nationally. We do feel very strongly that only patients who meet this criteria should be seen at home. This is a very labour intensive way of seeing our patients therefore we do ask if at all possible to come to the surgery as you will be seen quicker. Before requesting a Home Visit we would be grateful if you would consider the following:

• Are you really housebound? - (We have had patients requesting a Home Visit on their return from the Hairdressers- this is not a service of convenience!)

• Visits must be requested by midday otherwise we cannot guarantee a visit the same day. We understand this is not always possible but if you are feeling unwell in the morning a call to the practice for advice may be sufficient.

I hope this explains the different ways of accessing healthcare through Priorslegh. There are times when we experience exceptional demands and appointments become scarce. If you are struggling to get an appointment then please ask to speak to Heather, the reception manager, who will try her best to meet your needs.